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CHEUNG, Christy MK ±i¬ü§g
BA, Mphil, PhD City University of Hong Kong
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Assistant Professor Department of Finance & Decision Sciences |
ccheung@hkbu.edu.hk |
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Research Interests:
Knowledge Management, Virtual Community, Electronic Commerce, IS Adoption and Continuance, IT-Based Innovation Adoption and Post-Adoption Teaching Areas:
Electronic Commerce, Management Information Systems, Systems Analysis and Design Professional Affiliations and Community Service:
Member, Association of Information Systems (AIS) |
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Selected Publications:
- Christy M.K. Cheung and Matthew K.O. Lee, (August 2008), 'Online Consumer Reviews: Does Negative Electronic Word-of-Mouth Hurt More?', Paper presented at Proceedings of the 14th Americas Conference on Information Systems, Toronto, Canada
- Christy M.K. Cheung and Matthew K.O. Lee, (August 2008), 'The Structure of Web-Based Information Systems Satisfaction: Testing of Competing Models', Journal of the American Society for Information Science and Technology, 59, Issue 10:1617-1630.
- Kem, Z.K. Zhang, Christy M.K. Cheung, Matthew K.O. Lee, and Hua Ping Chen, (August 2008), 'Exploring the Role of Gender on Bloggers¡¦ Switching Behaviors', Paper presented at Proceedings of the 14th Americas Conference on Information Systems, Toronto, Canada
- Moez Limayem and Christy M.K. Cheung, (June 2008), 'Understanding Information Systems Continuance: The Case of Internet-Based Learning Technologies', Information & Management, 45, Issue 4:227-232.
- Aaron X.L., Shen, Christy M.K. Cheung, Matthew K.O. Lee, and Wei Ping Wang, (January 2008), 'The Power of ¡§We¡¨: Using Instant Messaging for Student Group Project Discussion', Paper presented at Proceedings of Hawaii International Conference on System Sciences, Big Island, Hawaii, USA
- Kem, Z.K. Zhang, Christy M.K. Cheung, Matthew K.O. Lee, and Hua Ping Chen, (January 2008), 'Understanding the Blog Service Switching in Hong Kong: An Empirical Investigation', Paper presented at Proceedings of Hawaii International Conference on System Sciences, Big Island, Hawaii, USA
- Neil Rabjohn, Christy M.K. Cheung, and Matthew K.O. Lee, (January 2008), 'Examining the Perceived Credibility of Online Opinions: Information Adoption in the Online Environment', Paper presented at Proceedings of Hawaii International Conference on System Sciences, Big Island, Hawaii, USA
- Christy M.K. Cheung, Matthew K.O. Lee, and Neil Rabjohn, (2008), 'The Impact of Electronic Word-of-Mouth: The Adoption of Online Opinions in Online Customer Communities', Internet Research, 18, Issue 3:229-247.
- Christy M.K. Cheung and Matthew K.O. Lee, (November 2007), 'What Drives Members to Continue Sharing Knowledge in a Virtual Professional Community: The Role of Knowledge Self-Efficacy and Satisfaction', Paper presented at Proceedings of the 2nd International Conference on Knowledge Science, Engineering, and Management, Melbourne, Australia
- Aaron X.L., Shen, Christy M.K. Cheung, Matthew K.O. Lee, and Wei Ping Wang, (July 2007), 'We-Intention to Use Instant Messaging for Collaboration: A Social Influence Model', Paper presented at Proceedings of the Pacific-Asia Conference on Information Systems, Auckland, New Zealand
- Aaron X.L., Shen, Christy M.K. Cheung, Matthew K.O. Lee, and Wei Ping Wang, (July 2007), 'We-Intention to Use Instant Messaging for Collaborative Work: The Moderating Effect of Experience', Paper presented at Proceedings of the International Joint Conference on e-Business and Telecommunications, Barcelona, Spain
- Christy M.K. Cheung, Matthew K.O. Lee, and Neil Rabjohn, (July 2007), 'Maintaining a Virtual Professional Community through Positive Word of Mouth', Paper presented at Proceedings of the Pacific-Asia Conference on Information Systems, Auckland, New Zealand
- Christy M.K. Cheung, Matthew K.O. Lee, and Neil Rabjohn, (July 2007), 'Information Adoption in an Online Discussion Forum', Paper presented at Proceedings of the International Joint Conference on e-Business and Telecommunications, Barcelona, Spain
- Xiaoling Jin, Christy M.K. Cheung, Matthew K.O. Lee, and Hua Ping Chen, (July 2007), 'Factors Affecting Users¡¦ Intention to Continue Using Virtual Community', Paper presented at Proceedings of the IEEE Joint Conference on E-Commerce Technology (CEC 07) and Enterprise-Computing E-Commerce and E-Services, Tokyo, Japan
- Christy M.K. Cheung and Matthew K.O. Lee, (June 2007), 'Understanding Intention to Continue Sharing Knowledge in Virtual Communities', Paper presented at the Proceedings of the 15th European Conference on Information Systems, St. Gallen, Switzerland
- Christy M.K. Cheung, Aaron X.L., Shen, Matthew K.O. Lee, and Wei Ping Wang, (June 2007), 'Let's Work Together! We-Intention to Use Instant Messaging for E-Collaboration', Paper presented at the Proceedings of the 15th European Conference on Information Systems, St. Gallen, Switzerland
- Xiaoling Jin, Christy M.K. Cheung, Matthew K.O. Lee, and Hua Ping Chen, (June 2007), 'Understanding the Sustainability of Virtual Communities in China', Paper presented at Proceedings of the 15th European Conference on Information Systems, St. Gallen, Switzerland
- Christy M.K. Cheung and Matthew K.O. Lee, (May 2007), 'Understanding the Sustainability of Virtual Community: Model Development and Empirical Test', Paper presented at Proceedings of the Conference of European Academy of Management (EURAM 2007), Paris, France
- Christy M.K. Cheung and Matthew K.O. Lee, (March 2007), 'Web-Based Information Systems Satisfaction: Theoretical Development and Testing of Competing Models', Paper presented at Proceedings of 3rd International Conference on Web Information Systems and Technologies, Barcelona, Spain
(Best Paper Selected for Lecture Notes Series in Springer-Verlag )
- Matthew K.O. Lee, Christy M.K. Cheung, and Zhaohui Chen, (2007), 'Understanding User Adoption of Mobile Application: The Case of Multimedia Message Service (MMS)', Journal of the American Society for Information Science and Technology, 58(13):2066-2077.
- Moez Limayem, Sabine G. Hirt, and Christy M.K. Cheung, (2007), 'How Habit Limits the Predictive Power of Intentions: The Case of IS Continuance', MIS Quarterly, 36(4):705-737.
- Christy M.K. Cheung, Xiaoling Jin, Matthew K.O. Lee, and Hua Ping Chen, (July 2006), 'User Satisfaction with Virtual Social Community: The Case of Bulletin Board Systems', Paper presented at Proceedings of Pacific-Asia Conference on Information Systems, Kuala Lumpur, Malaysia
- Christy M.K. Cheung and Matthew K.O. Lee, (February 2006), 'Understanding Consumer Trust in Internet Shopping: A Multidisciplinary Approach', Journal of the American Society for Information Science and Technology, 57(4):479-492.
- Matthew K.O. Lee, Christy M.K. Cheung, Choon-Ling Sia, and Kai H. Lim, (January 2006), 'How Positive Informational Social Influence Affects Consumers' Decision of Internet Shopping', Paper presented at Proceedings of Hawaii International Conference on System Sciences, Kauai, Hawaii, USA
(Best Paper Award Nomination )
- Matthew K.O. Lee, Christy M.K. Cheung, Kai H. Lim, and Choon-Ling Sia, (2006), 'Understanding Customer Knowledge Sharing in Web-based Discussion Boards: An Exploratory Study', Internet Research, 16(3):289-303.
(Emerald Literati Network Awards for Excellence 2007 )
- Christy M.K. Cheung and Matthew K.O. Lee, (December 2005), 'Positive-Negative Asymmetry of Disconfirmations on User Satisfaction Judgment', Paper presented at the Proceedings of IS-CORE 2005, Las Vegas, USA
(Best paper nominated for fast track review in JAIS )
- Christy M.K. Cheung and Moez Limayem, (December 2005), 'The Role of Habit in IS Continuance: Examining the Evolving Relationship between Intention and Usage', Paper presented at the Proceedings of International Conference on Information Systems, Las Vegas, USA
- Matthew K.O. Lee, Christy M.K. Cheung, and Zhaohui Chen, (December 2005), 'Acceptance of Internet-based Learning Medium: The Role of Extrinsic and Intrinsic Motivation', Information & Management , 42(8):1095-1104.
- Christy M.K. Cheung, Gloria, W.W. Chan, and Moez Limayem, (October 2005), 'A Critical Review of Consumer Behavior and Electronic Commerce', Journal of Electronic Commerce in Organizations, 3(4):1-19.
- Christy M.K. Cheung and Matthew K.O. Lee, (August 2005), 'Consumer Satisfaction with Internet Shopping: A Research Framework and Propositions for Future Research', Paper presented at Proceedings of International Conference on Electronic Commerce, Xian, China
- Christy M.K. Cheung and Moez Limayem, (July 2005), 'Understanding Continuance of Advanced Internet-based Learning Technologies: The Role of Satisfaction, Prior Behavior, and Habit', Paper presented at Proceedings of Pacific-Asia Conference on Information Systems, Bangkok, Thailand
- Christy M.K. Cheung and Moez Limayem, (June 2005), 'Drivers of University Students¡¦ Continued Use of Advanced Internet-based Learning Technologies', Paper presented at Proceedings of Bled, Slovenia
- Christy M.K. Cheung and Moez Limayem, (June 2005), 'The Role of Habit and the Changing Nature of Relationship between Intention and Usage', Paper presented at Proceedings of European Conference on Information Systems, Regensburg, Germany
- Christy M.K. Cheung and Matthew K.O. Lee, (January 2005), 'The Asymmetric Impact of Website Attribute Performance on User Satisfaction: An Empirical Study', Paper presented at Proceedings of Hawaii International Conference on System Sciences, Big Island, Hawaii, USA
- Christy M.K. Cheung and Matthew K.O. Lee, (2005), 'The Asymmetric Impact of Website Attribute Performance on User Satisfaction: An Empirical Study', e-Service Journal, 3(3):65-89.
- Felix S.K. Leung and Christy M.K. Cheung, (August 2004), 'Consumer Attitude Toward Mobile Advertising', Paper presented at Proceedings of Americas Conference on Information Systems, New York, USA
- Moez Limayem, Christy M.K. Cheung, and Gloria W.W. Chan, (July 2004), 'Online Consumer Behavior: What We Know and What We Need to Know', Paper presented at Proceedings of European and Mediterranean Conference on Conference of Information Systems, Tunisia
- Matthew K.O. Lee and Christy M.K. Cheung, (2004), 'Internet Retailing Adoption by Small-to- medium sized enterprises: A Multiple-Case Study', Information Systems Frontiers, 6(4):385-397.
- Moez Limayem, Christy M.K. Cheung, and Gloria W.W. Chan, (December 2003), 'IS Adoption and IS Post-Adoption: Towards an Integrative Model', Paper presented at Proceedings of International Conference on Information Systems, Seattle, USA
(ICIS 2003 Best Completed Research Paper Award )
- Christy M.K. Cheung and Matthew K.O. Lee, (June 2003), 'An Integrative Model of Consumer Trust in Internet Shopping', Paper presented at Proceedings of European Conference on Information Systems, Naples, Italy
- Christy M.K. Cheung, Lei Zhu, Timothy Kwong, Gloria W.W. Chan, and Moez Limayem, (June 2003), 'Online Consumer Behavior: A Review and Agenda for Future Research', Paper presented at Proceedings of Bled eCommerce Conference, Slovenia
- Moez Limayem, Sabine G. Hirt, and Christy M.K. Cheung, (June 2003), 'Habit in the Context of IS Continuance: Theory Extension and Scale Development', Paper presented at Proceedings of European Conference on Information Systems, Naples, Italy
- Moez Limayem, Christy M.K. Cheung, and Gloria W.W. Chan, (May 2003), 'A Meta-Analysis of Online Consumer Behavior Empirical Research', Paper presented at Proceedings of the 8th AIM Conference, Grenoble, France
- Liang Zhang, Matthew K.O. Lee, Zhe Zhang, Christy M.K. Cheung, (April 2003), 'ERP Systems Implementation Determinants and Success Measures in China: A Case Study Approach', Paper presented at Proceedings of International Conference on Enterprise Information Systems, Angers, France
(Best Paper )
- Timothy Kwong, Christy M.K. Cheung, Lei Zhu, Moez Limayem, and Dennis Viehland, (September 2002), 'Online Consumer Behavior: A Research Agenda', Paper presented at Proceedings of the Pacific-Asia Conference on Information Systems, Tokyo, Japan
- Zhaohui Chen, Matthew K.O. Lee, and Christy M.K. Cheung, (September 2002), 'Determinants of User¡¦s Intention to Use MMS: A Pilot Study', Paper presented at Proceedings of the Pacific-Asia Conference on Information Systems, Tokyo, Japan
- Christy M.K. Cheung, Matthew K.O. Lee, and Zhaohui Chen, (January 2002), 'Using the Internet as a Learning Medium: An Exploration of Gender Difference in the Adoption of FaBWeb', Paper presented at Proceedings of Hawaii International Conference on System Sciences, Big Island, Hawaii, USA
- Christy M.K. Cheung and Matthew K.O. Lee, (October 2001), 'Using the Internet as a Learning Medium: Exploring the Impact of Extrinsic and Intrinsic Motivation', Paper presented at Proceedings of International Conference of Electronic Commerce, Vienna, Austria
- Christy M.K. Cheung, Matthew K.O. Lee, and Zhaohui Chen, (August 2001), 'Using the Internet as a Learning Medium: University Student Adoption of FaBWeb', Paper presented at Proceedings of Americas Conference on Information Systems, Boston, USA
- Zhaohui Chen, Matthew K.O. Lee, and Christy M.K. Cheung, (August 2001), 'A Framework for Mobile Commerce', Paper presented at Proceedings of Americas Conference on Information Systems, Boston, USA
- Christy M.K. Cheung and Matthew K.O. Lee, (2001), 'Trust in Internet Shopping: A Proposed Model and Measurement Instrument', Journal of Global Information Management,, 9(3):23-35.
- Christy M.K. Cheung and Matthew K.O. Lee, (August 2000), 'Trust in Internet Shopping: A Proposed Model and Measurement Instrument', Paper presented at Proceedings of Americas Conference on Information Systems, Long Beach, USA
- Christy M.K. Cheung and Matthew K.O. Lee, (July 2000), 'Trust in Internet Shopping', Paper presented at Proceedings of 4th World Multiconference on Systemics, Cybernetics and Informatics and the 6th International Conference on Information Systems Analysis and Synthesis, Orlando, USA
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