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Organised
by:
Centre
for Management Quality Research, RMIT University
&
Supported by:
The first International Conference on ISO 9000
and TQM (1-ICIT) was held in 1996 in the UK, launching a series
of successful and well-attended conferences. Subsequent runnings of the
ICIT in the UK (2-ICIT), Hong Kong (3-ICIT and 4-ICIT),
and Singapore (5-ICIT) built upon this initial success and have
grown from strength to strength.
| The 6-ICIT, held in April 2001 at the Paisley Business School, Scotland, focused on the theme of "Integrated Management" and was a resounding success. Over 20 keynote speeches and 90 high quality papers were delivered by delegates from 21 countries. Almost half of the papers are being published in refereed journals as a result. |
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The 7-ICIT will be held at RMIT in April
2002. Building on previous successes, the 7-ICIT will be using "Change
Management" as a theme for the further
development of ISO 9000 and TQM.
Specifically, the 7th ICIT will focus on how developments in ISO 9000 and TQM will affect quality trends in the new millennium. TQM provides an overall concept that fosters continuous improvement in an organisation. The first objective of the conference is thus:
To provide a forum for the identification of contemporary development in the theories and practices of TQM and for the sharing of experienceThe number of ISO 9000 certified companies has seen a phenomenal rise, with around 300,000 worldwide by end June 2001, compared with 28,000 in 1992. The importance of the ISO 9000 standards, in particular the Year 2000 version, and its close relationship with TQM give rise to the second objective:
To establish the impact of Change Management on the implementation of ISO 9000 and TQMGo back to contents
With an exciting theme and clearly defined objectives
for the upcoming 6th ICIT, we would like to invite papers for the following
Sub-themes:
| 1. ISO 9000 and TQM for Change Management | 6. TQ Learning and Knowledge Management |
| 2. ISO 9000:2000, QS 9000, ISO 14000 & SA 8000 | 7. Business Excellence (BE) and Quality Awards |
| 3. Business Process Re-engineering | 8. B.E. in Manufacturing & Construction |
| 4. QFD, Quality Circles and Tools | 9. Business Excellence in Services & Education |
| 5. Leadership and Organizational Development | 10. Business Excellence in Public & Health |
Kindly note these important dates for the submission of papers:-
16 Nov 2001- Final date for submission
of abstract, biography and Conference Paper Submission Form
A 500 word extended abstract (without
author's name), and the Conference Paper Submission
Form in the same Microsoft Word file must be sent via email to
samho@hkbu.edu.hk
. All conference abstracts will be double-blind peer reviewed
by the members of the Technical Committee to ensure their academic rigour
and professional contributions.
7 Dec 2001 - Feedback on Abstract
All authors will be informed if their abstracts
have been accepted by the review panel.
4 Jan 2002 - Latest date for submission
of full conference paper
The WinWord processed conference paper, written
in a 6-page, camera-ready format provided by the secretariat should be
received via email to samho@hkbu.edu.hk
.
25 Jan 2002 - Paper Acceptance and Feedback
Full conference papers wil be double-blind
peer reviewed by the members of the International Technical Committee
to ensure their academic rigour and professional contributions. Any
feedback has to be considered and reviewed by the contributor before the
paper is accepted for presentation and publication.
8 Feb 2002 - Early Bird Fee cut off date
8 Mar 2002 - Final Date for Registration
by Authors
Accommodation bookings close on March 8. Any
late registrants will have to take a chance on accommodation availability.
| Australia | Prof. Alan Brown (Head, School of Management Edith Cowan University) Mr. Martin Carroll (Head, Australian Universities Quality Agency) Prof. John Dalrymple (Computer Devices Professor, Centre for Management Quality Research, RMIT University) Prof. Kevin Foley (Quality Assurance Services) Prof. Amrik Sohal (Head of Management, Faculty of Business, Monash University) Dr. Mile Terziovski (Director, Euro-Australian Centre for Innovation Management, Melbourne University) |
| Hong Kong | Prof. Sam Ho (Prof. of Quality Mangt., Int. Mangt. Centres, UK & Associate Professor, School of Business, HKBU) |
| Japan | Prof. Yoji Akao (Founder of QFD, Graduate School
of Business Admin., Asahi University)
Prof. Yoshio Kondo (Professor Emeritus, Kyoto Uni. & 1971 Deming Prize Winner) |
| Singapore | Dr. Chee-Leong Chong (Director, PSB Centre for Best Practices, National Uni. of Singapore) |
| S. Africa | Prof. Alastair Walker (CEO, Software Process Improvement Laboratory, Gauteng) |
| Sweden | Dr. Mosad Zineldin (Associate Professor, School of Economics and Management, University of Vaxjo) |
| UK | Prof. Pervaiz K. Ahmed (Chair in Management, Wolverhampton
Business School)
Ms. Svetlana Cicmil (Senior Lecturer, School of Operations Management, Uni. of the West of England, Bristol) Prof. Mike Donnelly (Dean, Paisley Busienss School , Uni. of Paisley, Scotland) Dr. Steve New (Fellow, Said School of Business, Oxford University) Prof. John Peters (IMC & Editor for: TQM Magazine, The Learning Org., Mgt. Decisions & Workplace Learning) Prof. Mohamad Zairi (Director, European Centre for TQM, Uni. of Bradford & Editor for 5 Int. Journals) |
| USA | Prof. Rick Edgeman (Quality Enhancement Systems
& Teams Teaching Professor & E.D., Robert H. Smith Business School)
Prof. Douglas A. Hensler (W. Edwards Deming Professor of Management, Uni. of Colorado at Boulder) Mr. George Laszlo (Director, Management+ and Conference Secretary, Quality Management Division, ASQ) Prof. Afzal Rahim (Center for Advanced Studies in Mgt. & Editor, Organizational Analysis & Conflict Mgt.) |
A 6-page summary of each paper presented at
the 7th ICIT will be printed in a bound Conference Proceedings (in book
form called "Change Management"), a copy of which will be provided to each
participant. Style sheets for submission to the proceedings will
be sent to you after your paper has been accepted. In addition, accepted
papers will be automatically considered for publication in some of the
journals whose editors will be present at the conference. A Best
Paper Award will be allocated to each sub-theme,
judged by a panel consisting of the moderators of that sub-theme and a
relevant journal editor. These papers will be guaranteed publication
, after further refinements if necessary.
| Editor | Journal | Editor | Journal |
| Dr. C.L. Chong |
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Prof. Afzal Rahim |
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| Prof. Sam Ho |
|
Prof. Gerald Vinten |
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| Prof. John Peter |
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Prof. Mohammed Zairi |
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| Prof. David Hussey |
|
Prof. Rick Edgeman |
|
 John
Darlymple, Co-Chair, 7th ICIT,
Director, Centre for Management Quality Research, CDC Chair of Quality Management, RMIT University, Melbourne, Australia. |
 Sam
Ho, Co-Chair, 7th ICIT,
FIQA, ISO 9000 Lead Auditor, EQA Assessor Editor, Managing Service Quality Journal, Asso. Professor, School of Business, HKBU, Prof. of Strategic & Quality Mangt., Int. Mangt. Ctr., UK |
Melbourne City |
Melbourne is a major academic and tourist centre, with unique shopping, cultural and scenic attractions. RMIT University is the largest multi-level university in Australia, with a student population in excess of 50,000. It is also one of the few universities in the world to have a quality system accreditation to ISO 9001 covering all its Teaching and Learning activities. A range of accommodation options are available within easy walking distance of the conference venue and will be posted on the conference website. |
Victoria Market |
RMIT Storey Hall |
Centre for Management Quality Research (CMQR)
The CMQR is a multidisciplinary research centre located in RMIT, Faculty of Business. The Centre is funded by Computing Devices Canada and supported by RMIT University. The Centre undertakes projects in the areas of public, health, higher education, SME and service sectors, and has previously organised successful international conferences in quality management and higher education. |
CMQR |
Conference Activities (included in Registration
Fee):
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Conference Reception (2 April 02)
Conference Dinner and Indigenous Dancing (3 April 02) - A traditional Australian dancing event. |
Extending the 6-ICIT fun .... |
Sub-theme 2 Best Paper Awarded |
The Chairman's Welcome Speech |
Conference Dinner at its best |
Post Conference Activities:
Special ICIT Tour rates have been negotiated
with tour providers AAT Kings. Bookings must be made with AAT Kings directly
and participants must mention ICIT / RMIT to obtain the conference rates.
For bookings call Melbourne on +61-3-9663-3377 (24hrs) or within Australia
1800-334-009. Alternatively fax on +61-3-9663-3133 or email to AAT
Kings Mail For a wider range of tours around Australia visit AAT
Kings Homepage
Victoria Coastline |
Example 1: Penguin Parade on Phillip Island
(Tour Code: K10)
Departs: 1.30pm DAILY Returns: 10.30pm or 11.30pm* Adult: $60 Child: $46 See Port Phillip Bay and the prestigious bayside suburbs on your way to Phillip Island. Visit the Koala Conservation Centre, then observe the nightly ritual of the world famous Penguin Parade, as the littlepenguins march up the sand to their nesting places. Return to Melbourne via Cowes where you stop for dinner (own expense). (No photography allowed at Penguin Parade)*Return time dependant on daylight savings. |
Phillip Island Penguin Parade |
Old Train |
Example 2: Puffing Billy, Healesville Sanctuary
with Lunch (Tour Code: K15)
Departs: 8.45am DAILY Returns: 5.30pm
|
Healesville Sanctuary |
Please complete the Form for the conference.
Please complete the Form for the conference.
If you have any queries, please do not hesitate to Email the Conference Co-Chair at: samho@hkbu.edu.hk.