TQMEX Model

TQM EXcellence Model

Copyright 1998 © : Prof. Samuel K.M. Ho & Dr. Christopher K.K. Fung

Table of Contents

2. TQM Gurus' Ideas
     2.1 W. Edwards Deming
     2.2 Joseph M. Juran
     2.3 Philip Crosby
     2.4 Kaoru Ishikawa
     2.5 Shigeo Shingo
     2.6 Yoshio Kondo

3. TQMEX Model
     3.1 Introduction: The Need for a Model in TQM
     3.2 The Structure of TQMEX
     3.3 The Logic of TQMEX
           3.3.1 5-S
           3.3.2 BPR
           3.3.3 QCC
           3.3.4 ISO
           3.3.5 TPM
           3.3.6 TQM

4. Validation & Future Improvement
     4.1 Conclusion
     4.2 Source of Information and Advice
     4.3 Validation of TQM Integrated Approach Internet System
     4.4 Forum for Discussion

For further details, please visit: TQM: An Integrated Approach

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If you have any suggestions or comments of this software please send to Sam Ho Thank you!